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National Westminster Bank, commonly known as NatWest, is a large retail and commercial bank in the United Kingdom. It was established in 1968 by the merger of National Provincial Bank
National Provincial Bank
(established 1833 as National Provincial Bank
National Provincial Bank
of England) and Westminster Bank
Westminster Bank
(established 1834 as London County and Westminster Bank). Since 2000 it has been part of the Royal Bank of Scotland
Scotland
Group. Following "ring-fencing" of the Group's core domestic business, the bank is a direct subsidiary of NatWest
NatWest
Holdings. NatWest Markets comprises its investment banking arm. NatWest
NatWest
is considered one of the Big Four clearing banks in the UK,[1] and it has a large network of over 960 branches[2] and 3,400 cash machines across Great Britain and offers 24-hour Actionline telephone and online banking services. Today it has more than 7.5 million personal customers and 850,000 small business accounts. In Ireland it operates through its Ulster Bank
Ulster Bank
subsidiary. In 2017, NatWest
NatWest
was awarded 'Best Banking App' in the British Bank Awards.[3]

Contents

1 History

1.1 Expansion 1.2 Controversy 1.3 Takeover 1.4 Attempted divestment 1.5 Recent developments

2 Structure 3 Services 4 Litigation 5 Computer failures 6 Sponsorship 7 See also 8 References 9 External links

History[edit] Further information: National Provincial Bank, Westminster Bank, and District Bank

The NatWest
NatWest
branch at Leighton Buzzard, Bedfordshire, an example of Neo-Renaissance
Neo-Renaissance
architecture.

The bank's origins date back to 1658 with the foundation of Smith's Bank of Nottingham.[4] The creation of the modern bank was announced in 1968, and National Westminster Bank
Westminster Bank
Limited commenced trading on 1 January 1970, after the statutory process of integration had been completed in 1969.[5] The famous three arrowheads symbol was adopted as the new bank's logo; it is said to symbolise either the circulation of money in the financial system or the bank's three constituents, National Provincial Bank, Westminster Bank, and District Bank (established 1829):[6] the latter had been taken over by National Provincial Bank in 1962 and was allowed to operate under its own name until the formation of National Westminster Bank. The District, National Provincial, and Westminster Banks were fully integrated in the new firm's structure, but Coutts
Coutts
& Co. private bankers (a 1920 National Provincial acquisition, established 1692), Ulster Bank
Ulster Bank
in Northern Ireland (a 1917 Westminster acquisition, established 1836) and the Isle of Man Bank
Isle of Man Bank
(a 1961 National Provincial acquisition, established 1865) continued as separate operations. Westminster Foreign Bank (established 1913) was restyled International Westminster Bank in 1973. Duncan Stirling, outgoing chairman of Westminster Bank, became first chairman of the fifth largest bank in the world.[7] In 1969 David Robarts, former chairman of National Provincial, assumed Stirling's position.[8] In 1975 it was one of the first London banks to open a representative office in Scotland. It was a founder member of the Joint Credit Card Company (with Lloyds Bank, Midland Bank
Midland Bank
and Williams & Glyn's Bank) which launched the Access credit card (now part of MasterCard) in 1972 and in 1976 it introduced the Servicetill cash machine. The same banks, excluding Lloyds, were later responsible for the introduction of the Switch debit card (later branded Maestro) in 1988.[9] Expansion[edit]

The circular banking hall at Castle Street, Liverpool, a Grade II* listed building.

Deregulation in the 1980s, culminating in the Big Bang in 1986, also encouraged the bank to enter the securities business. County Bank, its merchant banking subsidiary formed in 1965, acquired various stockbroking and jobbing firms to create the investment banking arm County NatWest. National Westminster Home Loans was established in 1980 and other initiatives included the launch of the Piggy Account for children in 1983, the Credit Zone, a flexible overdraft facility on which customers only pay interest (now commonplace, this so-called pink debt was innovative when launched) and the development of the Mondex
Mondex
electronic purse (later sold to MasterCard
MasterCard
Worldwide) in 1990.[10] The Action Bank advertising campaign spearheaded a new marketing-led approach to business development. Under the direction of Robin Leigh-Pemberton, later Lord Kingsdown, who became chairman in 1977, the bank also expanded internationally, forming National Westminster Bancorp in the United States of America with a network of 340 branches across two states, National Westminster Bank
Westminster Bank
of Canada and NatWest
NatWest
Australia Bank; and opening branches on the European continent and in the Far East.[11] In 1982, the Frankfurt
Frankfurt
office of International Westminster Bank
Westminster Bank
merged with Global Bank AG to form Deutsche Westminster Bank. In 1985, Banco NatWest España
Banco NatWest España
was formed and National Westminster Bank
Westminster Bank
SA was incorporated in 1988, taking over the bank's six branches in France and Monaco. In 1989, International Westminster Bank
Westminster Bank
was merged into National Westminster Bank
Westminster Bank
by Act of Parliament.

The former NatWest
NatWest
Tower (now known as Tower 42), from the junction of Bishopsgate
Bishopsgate
with Leadenhall Street
Leadenhall Street
in the City of London.

Completed in 1980, the bank built the National Westminster Tower
National Westminster Tower
(now known as Tower 42) in London to serve as its international headquarters. At a height of 600 feet (183 m) it was the tallest building in the UK until the topping-out of Canary Wharf Tower 10 years later;[12] its footprint loosely approximating the bank's logo when viewed from the air,[13] although the architect claimed the similarity was coincidence.[14] Also worthy of note is National Westminster House (since renamed as 103 Colmore Row) in Birmingham: the building was sold to British Land
British Land
in 2007[15] and demolished in 2015. Controversy[edit] The bank's expansion strategy hit trouble with the stock market crash of 1987 and involvement in the financial scandal surrounding the collapse of Blue Arrow. The Department of Trade and Industry report on the affair was critical of the bank's management and resulted in the resignation of several members of the board, including then chairman Lord Boardman.[16] Later, the bank would divest its overseas subsidiaries. The North American operations were sold to Fleet Bank and Hong Kong Bank of Canada, and the Australian and New Zealand branches were sold to Salomon Smith Barney
Salomon Smith Barney
and the National Australia Bank.[17] Thereafter the bank concentrated on its core domestic business as the restyled NatWest
NatWest
Group, reflecting its modern positioning as a portfolio of businesses.[18] In 1993, the NatWest Tower was devastated by a Provisional IRA
Provisional IRA
bomb and the bank vacated the building and later sold it.[19] Then, in 1997, NatWest
NatWest
Markets, the corporate and investment banking arm formed in 1992, revealed that a £50m loss had been discovered, revised to £90.5m after further investigations. Investor and shareholder confidence was so badly shaken that the Bank of England
Bank of England
had to instruct the board of directors to resist calls for the resignation of its most senior executives in an effort to draw a line under the affair.[20] The bank's internal controls and risk management were severely criticised in 2000 and its aggressive push into investment banking questioned, after a lengthy investigation by the Securities and Futures Authority.[21] The bank's move into complicated derivative products that it did not fully understand seemed to indicate poor management. By the end of 1997 parts of NatWest Markets had been sold, others becoming Greenwich NatWest
NatWest
in 1998.[22] Takeover[edit]

The old Town Hall at Ealing, London, built by Charles Jones in 1872, now a NatWest
NatWest
branch.[23]

In 1999, the chairman, Lord Alexander of Weedon, announced a merger with Legal & General in a friendly £10.7 billion deal, the first between a bank and an insurance company in UK history.[24] The move was poorly received in the London financial markets and NatWest's share price fell substantially.[25] Seen as a driver of the ill-advised investment banking expansion, Derek Wanless
Derek Wanless
was forced to resign as chief executive following the appointment of Sir David Rowland (who became executive chairman).[26] Also in 1999, in response to the much reduced NatWest
NatWest
market capitalisation, the much smaller Bank of Scotland
Scotland
made a hostile takeover bid for NatWest. The Bank of Scotland's aim was to break up the NatWest
NatWest
Group and dispose of its non-retail assets. NatWest
NatWest
was forced to abandon its merger, but refused to agree to a takeover by a rival bank.[27] The Royal Bank of Scotland
Scotland
tabled another hostile offer and trumped the Bank of Scotland with a £21 billion bid.[28] The takeover of NatWest
NatWest
in early 2000 was the biggest in UK history. National Westminster Bank, once Britain's most profitable bank, was delisted from the London Stock Exchange and became, with its subsidiaries, component parts of the Royal Bank of Scotland
Scotland
Group.[29] The outcome of this bitter struggle set the tone for a round of consolidation in the financial sector as it prepared for a new age of fierce global competition.[30] The Royal Bank of Scotland
Scotland
Group became the second largest bank in the UK and Europe
Europe
(after HSBC) and the fifth largest in the world by market capitalisation. According to Forbes Global 2000, it was then the 13th largest company in the world.[31] NatWest
NatWest
was retained as a distinct brand with its own banking licence, but many back office functions were merged with those of the Royal Bank, leading to over 18,000 job losses. Attempted divestment[edit] Further information: Williams & Glyn In 2008, it was announced that HM Government
HM Government
would take a stake of up to 58% in the Royal Bank of Scotland
Scotland
in a move aimed at recapitalising the Group. HM Treasury
HM Treasury
subscribed for £5 billion in preference shares and underwrote the issuance of £15bn of new ordinary shares offered to RBS shareholders and new institutional shareholders at the fixed price of 65.5p.[32] As a consequence of the mismanagement which necessitated this rescue, the chief executive, Fred Goodwin
Fred Goodwin
(who secured the takeover of NatWest), offered his resignation, which was duly accepted. Chairman Sir Tom McKillop
Sir Tom McKillop
also confirmed he would stand down from that role when his contract expired in 2009. Goodwin was replaced by Stephen Hester, previously chief executive of British Land. In 2009 the RBS Group announced that it would divest all 311 RBS branches in England and Wales
England and Wales
(until 1985, Williams and Glyn's) together with the seven NatWest
NatWest
branches in Scotland
Scotland
as a standalone business, to comply with European Commission
European Commission
state aid requirements.[33][34] In August 2010, it was announced that the branches would be sold to Santander UK, along with the accounts of 1.8 million personal customers and 244,000 SME customers.[35] Santander withdrew from the sale in October 2012.[36] On 27 September 2013, the RBS Group confirmed it had agreed to sell 308 RBS branches in England and Wales
England and Wales
and 6 NatWest
NatWest
branches in Scotland
Scotland
to the Corsair consortium. This figure was reduced to 307 by May 2015.[37] The branches were to have been separated from the group in 2016 as a standalone business operating under the previously dormant Williams & Glyn's brand.[38] In August 2016, RBS cancelled its plan to spin off Williams & Glyn as a separate business, stating that the new bank could not survive independently. It revealed it would instead seek to sell the division to another bank.[39] In February 2017, HM Treasury
HM Treasury
and the European Commission reached a provisional agreement in which RBS would be able to retain the Williams & Glyn assets in return for investing £750 million into a fund aimed at increasing SME lending by challenger banks and for RBS agreeing to allow SME customers of challenger banks to use its branch network for cash and cheque handling.[40] The European Commission
European Commission
confirmed in April 2017 that it would scrutinise the proposal.[41] Recent developments[edit] On March 20, 2017 the British paper The Guardian
The Guardian
reported that hundreds of banks had helped launder KGB-related funds out of Russia, as uncovered by an investigation named Global Laundromat. NatWest
NatWest
was listed among the 17 banks in the UK that were “facing questions over what they knew about the international scheme and why they did not turn away suspicious money transfers,” as the bank processed $1.1 million in Laundromat cash. Other banks facing scrutiny under the investigation included HSBC, the Royal Bank of Scotland, Lloyds, Barclays
Barclays
and Coutts.[42] Structure[edit]

The old court house at Ruthin, Denbighshire, built in 1401, now a NatWest
NatWest
branch.[43]

The Royal Bank of Scotland Group
Royal Bank of Scotland Group
Plc operates internationally through its two principal subsidiaries, the Royal Bank (in Scotland) and NatWest
NatWest
(in England and Wales).[44] The NatWest
NatWest
group of companies comprises National Westminster Bank
Westminster Bank
and its subsidiary and associated undertakings.[45] As of 2013[update], the principal subsidiary undertakings of NatWest
NatWest
are:

Coutts
Coutts
& Co., part of RBS Group Wealth Management, incorporating Coutts
Coutts
& Co. Ltd. (formerly Coutts
Coutts
Bank von Ernst Ltd. and, from 2008 to 2011, RBS Coutts
Coutts
Bank Ltd., trading as RBS Coutts International), Zurich;[46] RBS Securities
RBS Securities
Inc., previously Greenwich Capital Markets Inc., broker/dealer, trading as RBS Greenwich Capital (formerly Greenwich NatWest) in the US;[47] and Ulster Bank
Ulster Bank
Limited, incorporating, from 2001, Ulster Bank
Ulster Bank
Ireland DAC in the Republic of Ireland.[48]

Structurally, National Westminster Bank
Westminster Bank
was a wholly owned subsidiary of The Royal Bank of Scotland Group
Royal Bank of Scotland Group
until January 2003, when ownership of the bank's entire issued ordinary share capital was transferred to The Royal Bank of Scotland
Scotland
Plc, as holding company. The Royal Bank of Scotland
Scotland
Group is now the ultimate holding company of both banks. At that time the entire issued share capital of Lombard North Central Plc was transferred by the bank to the holding company.[49] Ownership of National Westminster Home Loans Limited was passed to the holding company in December 2005;[50] the mortgage portfolio and related funding were transferred back to NatWest
NatWest
in October 2012.[51] In December 2000 the bank transferred National Westminster Life Assurance Limited to RBS Life Investments Limited, effectively establishing the business as a joint venture between the Group and Norwich Union.[52]

The NatWest
NatWest
branch at St Helier, capital of Jersey, Channel Islands, built in 1873.

The following have served as chairmen of National Westminster Bank:

Tenure Incumbent

1968–1969 Duncan Stirling

1969–1971 David Robarts[53]

1971–1977 Sir John Prideaux[54]

1977–1983 Robin Leigh-Pemberton, later the Lord Kingsdown KG, PC[55]

1983–1989 The Lord Boardman
Lord Boardman
MC, TD, DL[56]

1989–1999 The Lord Alexander of Weedon
Lord Alexander of Weedon
QC, FRSA[57]

1999–2000 Sir David Rowland

The office is currently held ex officio by the chairman of The Royal Bank of Scotland
Scotland
Bank Group. Services[edit]

The NatWest
NatWest
branch at Camden Town, London, NW1.

NatWest
NatWest
provide a full range of banking and insurance services to personal, business and commercial customers, including the first dedicated bank account in Britain to be delivered and supported entirely in the Polish language.[58] The bank has won Your Mortgage Magazine's Best Bank for Mortgages
Mortgages
award 13 times in the last 17 years, more than any other lender.[59] The bank operates "mobile branches" using converted vans to serve rural areas around St Austell, Swansea, Carlisle, Devon and North Wales.[60][61] The service allows to customers to carry out banking transactions in remote areas where there is no branch. NatWest reintroduced the mobile service in Cornwall in 2005, after HSBC
HSBC
ended its own version due to costs.[62] In 2006, The Royal Bank of Scotland Group
Royal Bank of Scotland Group
undertook the first trial of PayPass contactless debit and credit cards in Europe.[63] The bank is introducing Visa Debit
Visa Debit
cards with the technology for current accounts, which can be used to pay for purchases up to £30 by tapping an enabled card on the retailer's terminal.[64] In an effort to enhance security, hand-held devices for use with a card to authorise online banking transactions were introduced in 2007. These card readers do not retain personal information but verify numbers during a transaction.[65] The bank participates fully in the Faster Payments Service, an initiative to speed up certain payments, launched in 2008.[66] The bank established credit and debit card payment handling company Streamline in 1989, which was merged into RBS WorldPay
WorldPay
in 2009.[67] The NatWest
NatWest
Mobile Banking app is available to personal account holders over the age of 11 with online banking, a debit card and UK mobile telephone number (beginning 07). The Emergency Cash service gives access to cash without a debit card from NatWest, RBS and Ulster Bank cash machines.[68] NatWest
NatWest
is a member of the Cheque and Credit Clearing Company
Cheque and Credit Clearing Company
Limited, Bankers' Automated Clearing Services Limited, the Clearing House Automated Payment System Limited and the LINK Interchange Network Limited. The bank is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority
Financial Conduct Authority
and the Prudential Regulation Authority.[69] It is a member of the Financial Ombudsman Service, the Financial Services
Financial Services
Compensation Scheme, UK Payments Administration and of the British Bankers' Association; it subscribes to the Lending Code. Mortgages, available in England, Scotland
Scotland
and Wales only, are provided by National Westminster Home Loans Limited, a member of the Council of Mortgage Lenders,[70] the NatWest
NatWest
One account is a secured personal account with the Royal Bank of Scotland
Scotland
Plc. The Spanish Mortgage is provided by Adam and Company Plc, a subsidiary of the Royal Bank of Scotland, trading as NatWest. NatWest
NatWest
Insurance Services is a trading name of RBS Business Insurance Services Limited, acting as intermediary and broker for general insurance. Life Protector and Guaranteed Bond products are provided by National Westminster Life Assurance Limited.[71] RBS International trades as NatWest
NatWest
Offshore in Jersey, Guernsey, the Isle of Man
Isle of Man
and Gibraltar. In 2010, RBS Intermediary Partners was renamed NatWest Intermediary Solutions.[72] National Westminster Bank
Westminster Bank
use the following series of six digit sorting codes formatted into three pairs separated by hyphens:

Range Note

01 former District Bank
District Bank
Ltd.

50-00 to 59-99 former National Provincial Bank
National Provincial Bank
Ltd.

55-91 in use by Isle of Man Bank
Isle of Man Bank
Ltd.

60-00 to 66-99 former Westminster Bank
Westminster Bank
Ltd.

18 for use of Coutts
Coutts
& Co.

98 for use of Ulster Bank
Ulster Bank
Ltd.

International Bank Account Numbers take the form GBxx NWBK ssss ssaa aaaa aa, where x refers to a check digit, s to the branch sort code and a to the individual account number. The Bank Identifier Code, or SWIFT code, for NatWest
NatWest
(and Isle of Man
Isle of Man
Bank) is NWBKGB2L (8 digits) or NWBKGB2Lxxx (11 digits). Litigation[edit] The so-called NatWest Three — Giles Darby, David Bermingham and Gary Mulgrew — were extradited to the United States in 2006 on charges relating to a transaction with Enron Corporation
Enron Corporation
in 2000 while they were working for Greenwich NatWest.[73] It has been argued that the alleged crime was committed by British citizens living in the UK against a British company based in London[74] and therefore, any resulting criminal case falls under the jurisdiction of the English courts.[75] However, the Serious Fraud Office decided not to prosecute due to lack of evidence.[76] There has been criticism that the Americans do not have to produce a prima facie case, or even a reasonable one, to extradite British citizens,[77] whereas no such facility exists to extradite US citizens to the UK.[78] On 28 November 2007 the three admitted one charge of wire fraud after a plea bargain.[79] On 22 February 2008 they were each sentenced to 37 months in prison.[80] Following discussions between the Office of Fair Trading, the Financial Ombudsman Service, the Financial Services
Financial Services
Authority and the major banks, proceedings were issued on 27 July 2007 in a test case against the banks to determine the legality and enforceability of certain charges relating to unauthorised overdrafts. It is argued that these are contrary to the Unfair Terms in Consumer Contracts Regulations 1999; Schedule 2(e) of which gives a non-exhaustive list of terms which may be regarded as unfair, such as a term requiring a consumer who fails in his obligation to pay a disproportionately high sum in compensation.[81] Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co. Ltd. v New Garage and Motor Co. Ltd. [1915] AC 79 along with Murray v Leisure Play [2005] EWCA Civ 963, where it was held that a contractual party can only recover damages for an actual loss or liquidated losses.[82] The Royal Bank of Scotland Group
Royal Bank of Scotland Group
maintained that its charges were fair and enforceable and stated it intended to defend its position vigorously.[83] On 24 April 2008, the High Court found that although these charges could not constitute penalties, they are challengeable under the Unfair Contract Terms Act 1977
Unfair Contract Terms Act 1977
and the Unfair Terms in Consumer Contracts Regulations 1999.[84] On 26 February 2009, the Court of Appeal ruled that fees for unauthorised overdrafts and bounced cheques are subject to regulation by the OFT under these rules.[85] In September 2009, NatWest
NatWest
and RBS both announced dramatic cuts in their overdraft fees. The unpaid item fee was reduced to £5 from £38 and the card misuse fee was reduced from £35 to £15.[86] The cuts came at a time when the row over the legality of unauthorised borrowing, estimated to earn current account providers about £2.6bn a year, had reached the House of Lords.[87] Computer failures[edit] Main article: 2012 RBS computer system problems In late June 2012, the group suffered a major computer malfunction,[88] resulting in some customers' account balances not updating correctly.[89] Completions of some new home purchases were delayed,[90][91] customers were stranded abroad,[92] another was threatened with the discontinuation of her life support machine in a Mexican hospital,[93] and one man was held in prison.[94] As a result of the error, RBS and NatWest
NatWest
announced that over 1,200 of their busiest branches would extend their hours throughout the week, including the bank's first Sunday opening, to enable the customers affected to access cash.[95] On 25 June, over 1,000 branches opened for extended hours,[95] and the number of phone staff was doubled.[96] Some customers also reported problems with direct debits and standing orders being returned unpaid due to their account balances not updating correctly, however RBS said in an announcement that they would work directly with the receiving banks and companies to ensure that all payments were processed. As a result of the system outage, RBS also announced that they would work with credit rating agencies directly to ensure no customer's credit file was permanently impacted. They also announced that no customer will be permanently out of pocket because of the system outage, and launched a dedicated new freephone helpline for the incident, as well as an online help point to guide and advise customers with any queries they had during the outage.[97] In December 2013, a similar computer failure led to a number of customers unable to use NatWest
NatWest
card services to pay for goods. This second major outage of services fell on what is known as Cyber Monday, where major retailers discount goods to boost Christmas shopping. The chief executive of RBS Group admitted the bank would have "to do better".[98] Sponsorship[edit] The name NatWest
NatWest
has been associated with two limited overs cricket tournaments held in England. From 1981 until 2000, the bank was the title sponsor of English domestic cricket's main limited-overs knockout tournament, which was known as the NatWest
NatWest
Trophy during that period. Since 2000, the NatWest Series
NatWest Series
has been an annual one-day international tournament involving England and two visiting international teams. NatWest
NatWest
were also a main sponsor of the 1999 Cricket World Cup, held in England. NatWest
NatWest
is sponsor of the Southern Paintball League, the leading competitive paintball series in the south of England. NatWest
NatWest
has been the main sponsor of the Island Games
Island Games
(known as the NatWest
NatWest
Island Games) since 1999 and will continue to sponsor the event until 2019, having sponsored the games for 20 years. NatWest
NatWest
CommunityForce is "a platform that empowers local projects and charities to raise awareness of their work and make their plans a reality with the support of NatWest
NatWest
and their local community."[99] See also[edit]

Companies portal

Nestle v National Westminster Bank
Westminster Bank
Plc National Westminster Bank
Westminster Bank
Plc v Spectrum Plus Limited Tournier v National Provincial and Union Bank of England Office of Fair Trading
Office of Fair Trading
v Abbey National and Others

References[edit]

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NatWest
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obituary The Guardian, 12 March 2003 ^ Roth, Andrew Lord Alexander of Weedon
Lord Alexander of Weedon
obituary The Guardian, 8 November 2005 ^ " NatWest
NatWest
boosts Polish banking". This is Money. 27 October 2009. Retrieved 27 September 2014.  ^ Your Mortgage Magazine Awards 2006–2007 Your Mortgage Magazine, 9 February 2007 ^ NatWest
NatWest
To Launch Mobile Banking Service NatWest, 27 September 2014 ^ "High tech mobile branches bring banking services to more customers" (Press release). RBS. 24 April 2014. Retrieved 14 April 2016.  ^ Prestridge, Jeff (12 July 2005). " NatWest
NatWest
launches rural bank on wheels". This is Money. Retrieved 27 September 2014.  ^ Royal Bank of Scotland Group
Royal Bank of Scotland Group
and Mastercard Join Forces for London Roll-out of Contactless Debit and Credit Cards Archived 12 February 2008 at the Wayback Machine. MasterCard
MasterCard
Europe, Press Release 6, 4 May 2007 ^ "Your contactless debit card". National Westminster Bank. 2015. Retrieved 2 November 2015.  ^ Bank issues net security device BBC News, 2 October 2007 13:38 BST ^ Faster Payments – how long? BBC News, 24 May 2008 11:40 BST ^ RBS Launches RBS WorldPay
WorldPay
brand The Royal Bank of Scotland, 18 April 2009 ^ Howard, Bob NatWest
NatWest
suspends Get Cash app BBC News, 6 October 2012 15:46 BST ^ "Tax Rates & Allowances 2013–2014" (PDF). National Westminster Bank. April 2013. Retrieved 30 May 2013.  ^ Registered in England and Wales
England and Wales
No. 1449354. Authorised and regulated by the FSA, Register No. 313223 ^ Registered in England and Wales
England and Wales
No. 2668470. Authorised and regulated by the FSA, Register No. 155329 ^ "RBS broker arm becomes NatWest
NatWest
Intermediary Solutions". Mortgage Solutions. 19 January 2010. Retrieved 2 November 2015.  ^ NatWest
NatWest
Three: the US indictment BBC News, 12 July 2006 22:51 BST ^ Randall, Jeff Natwest Three caught on extradition's one-way street The Daily Telegraph, 1 March 2006 ^ Try Natwest three in UK – Tories BBC News, 6 July 2006 17:23 BST ^ Enron charge trio facing US trial BBC News, 24 May 2005 16:04 BST ^ King, Oliver Lib Dem leader joins bankers' extradition battle The Guardian, 4 July 2006 ^ Stevenson, Tom Senior executives attack 'invidious, one-sided treaty' The Daily Telegraph, 6 July 2006 ^ Clark, Andrew NatWest Three plead guilty to wire fraud The Guardian, 28 November 2007 ^ NatWest Three face jail sentence BBC News, 29 November 2007 09:10 GMT ^ The Unfair Terms in Consumer Contracts Regulations 1999
Unfair Terms in Consumer Contracts Regulations 1999
(SI 1999/2083), implements Directive 93/13/EC (L95 OJ 29) ^ Collinson, Patrick Have you been stung by exorbitant bank charges? The Guardian, 20 February 2007 ^ Results for the Half Year Ended 30 June 2007 Notes (6) Litigation (p.10) National Westminster Bank, 26 September 2007 Archived 9 September 2008 at the Wayback Machine. ^ The Office of Fair Trading
Office of Fair Trading
v Abbey National Plc and seven others [2008] EWHC 875 (Comm); All ER (D) 349 (Apr) ^ Osborne, Hilary Bank charges ruling paves way for refunds The Guardian, 26 February 2009 ^ Jones, Rupert Royal Bank of Scotland
Scotland
and NatWest
NatWest
cut overdraft charges The Guardian, 7 September 2009 ^ Osborne, Hilary Bank charges appeal reaches House of Lords
House of Lords
The Guardian, 23 June 2009 ^ NatWest
NatWest
to open all weekend as problems persist BBC News, 22 June 2012 ^ Millions still affected by NatWest
NatWest
and RBS computer glitch The Telegraph – James Hall, 22 June 2012 ^ NatWest
NatWest
problems stop non-customers moving into new home The Guardian – Lisa Bachelor, 22 June 2012 ^ Bank boss 'must pay price' for accounts shambles: RBS chief faces calls to forfeit another bonus as crisis is linked to IT team in India. Daily Mail. ^ Can I force NatWest
NatWest
or RBS to cover late payment penalties I get hit with because of its banking meltdown? This Is Money – Lee Boyce, 22 June 2012 ^ Family¿s fears cancer girl could die in Mexico after NatWest computer glitch meant crucial funds could not be transferred. Daily Mail. ^ "RBS computer problems kept man in prison". BBC News. 26 June 2012.  ^ a b Hall, James (25 June 2012). "RBS glitch 'well on the way' to being fixed, says chief". The Daily Telegraph. London. Retrieved 25 June 2012.  ^ Adetunji, Jom (23 June 2012). " NatWest
NatWest
'technical glitch' fixed, says spokesman". The Guardian. London. Retrieved 25 June 2012.  ^ Peachey, Kevin (25 June 2012). " NatWest
NatWest
computer failure: Your rights Q&A". BBC News. Retrieved 4 December 2013.  ^ "RBS must do better after payment fault, says boss". BBC News. 3 December 2013. Retrieved 4 December 2013.  ^ "About CommunityForce". NatWest
NatWest
CommunityForce. Archived from the original on 26 February 2012. Retrieved 30 October 2011. 

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